City Services & Info

Quick access to city services, contacts, and helpful resources for Ward 4 residents

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Fee Assistance in Recreation (FAIR)

Financial assistance for low-income adults and seniors to access City of Guelph recreation programs, pools, arenas, and fitness centres.

Marriage Licences & Civil Ceremonies

Apply for a marriage licence and book a civil marriage ceremony at Guelph City Hall. Two-step process required.

519-837-56001 Carden St, Guelph, ON N1H 3A1Visit Website

Animal Licensing & Wildlife

Get a dog or cat licence, register your pet, report a lost animal, or learn about urban wildlife in Guelph. Lost/distressed animals: Guelph Humane Society.

Guelph Humane Society

Report lost pets, animals in distress, or adopt. Provides animal licensing services on behalf of the City.

519-824-3091500 Wellington St W, Guelph, ON N1H 8L9Visit Website

Guelph Transit Mobility Services

Wheelchair accessible transit service for residents with disabilities or mobility challenges. Book rides and get schedule information.

Report a Bylaw Issue

Report noise complaints, property standards violations, parking issues, illegal signs, or encroachments. Use the online map tool or call directly.

Large Item & Bulk Pickup

Book a free large item pickup for furniture, appliances, and other oversized waste. Also find your garbage & recycling collection schedule.

Affordable Bus Pass Program

Subsidized Guelph Transit bus passes for residents living on a low income. Apply through the City of Guelph.

Alectra Power Outages

Check the real-time power outage map for Guelph or report a new outage. Alectra is available 24/7 for electrical emergencies.

Guelph Parking Permits & Downtown Parking

Find downtown parking, apply for residential parking permits, and learn about the Administrative Penalty System (APS) for parking violations.

Tree Permits & Bylaws

Apply for a tree removal permit, report a hazardous tree on City property, or learn about Guelph's tree protection bylaws.

Report a Pothole or Road Issue

Report potholes, damaged sidewalks, traffic signal problems, or request road maintenance in Ward 4 or anywhere in Guelph.

Guelph City Hall

Main municipal offices for the City of Guelph. Contact for general city services, permits, licences, and civic inquiries.

519-837-56001 Carden St, Guelph, ON N1H 3A1Visit Website

Waste Collection & Recycling

Blue box, green bin, garbage, and bulk item pickup schedules. Find your collection day and what goes in each bin.

Guelph Transit

Public bus service covering all of Guelph including Ward 4 routes. Trip planning, schedules, and passes available online.

519-822-1811160 Beverley St, Guelph, ONVisit Website

Guelph Police Service

Non-emergency police line for Ward 4 and all of Guelph. For emergencies always call 911.

519-824-121215 Wyndham St S, Guelph, ON N1H 4E1Visit Website

Guelph By-law Compliance

Report by-law issues including property standards, noise, parking, zoning, and animal control.

Guelph Building Permits & Licences

Apply for building permits, zoning certificates, and business licences through the City of Guelph.

519-837-56151 Carden St, Guelph, ONVisit Website

Guelph Roads & Traffic

Road maintenance, pothole reporting, traffic signals, sidewalks, and winter road clearing.

Guelph Fire Department

Fire safety inspections, community outreach, and fire prevention programs. For emergencies call 911.

Guelph Water Services

Drinking water quality reports, billing, water meters, service connections, and wastewater information.

Guelph Parks & Recreation

Parks, trails, arenas, pools, community centres, and program registration for all ages in the City of Guelph.